Common renter questions, answered
Page last updated: September 2, 2026 · How we source & update
Straight, calm answers to what renters actually ask — about entry and privacy, deposits, lockouts, rent increases, and payment fees. Each answer gives the general rule and the first safe steps, then Renter Shield shows the exact rule for your state.
Information, not legal advice. Renter Shield is not a law firm. · Español
Entry & privacy
Security deposits
My landlord is not returning my security deposit
Confirm the deadline has actually started (many states need your written forwarding address), send a written demand, then small claims. Held for legal review.
Can my landlord keep my deposit without proof of damages?
Generally no — most states require a landlord to give you an itemized written statement of any deductions.
Can my landlord keep my deposit and still bill me for more?
Only for real, documented costs. A landlord can seek amounts beyond your deposit if actual damage or unpaid rent genuinely exceeds it — but they must be able to prove it, usually with an itemized accounting, and you can dispute charges you believe are wrong or inflated. They can't simply demand extra money.
Eviction & lockouts
Can my landlord evict me?
Only through your state’s court process and only on an allowed ground — the answer depends on the ground, the stage and your state. Held for legal review.
Illegal or wrongful eviction: what to do right now
A notice is not a court order. Lockouts, shutoffs and removed belongings without a court order are self-help evictions — urgent, with fast remedies in many states. Held for legal review.
Can my landlord lock me out if I've paid rent and my lease is valid?
No. In many states — including Texas — a landlord cannot lock you out, remove your belongings, or shut off utilities to force you out without a court order.
Repairs & the lease
My landlord is not fixing things. What do I do?
Written request with photos today, then a second notice, code enforcement and legal aid — before any rent remedy, which several states do not allow. Held for legal review.
Repair and deduct: when it’s allowed
A narrow, state-specific remedy that is not the same as withholding rent; it comes with notice, cap and frequency conditions. Held for legal review.
My landlord broke the lease. What are my options?
Name whether it is a lease promise, a legal duty or quiet enjoyment — the remedy path differs. Held for legal review.
Your rented space
Rent increases
Can my landlord raise my rent without a reason?
In many places a landlord doesn't have to give a “reason” to raise rent when a lease renews.
How often can my landlord raise my rent?
As a rule, not during a fixed-term lease — the rent is locked until the term ends unless your lease says otherwise.
How much can my landlord raise my rent?
It depends on where you live. Most U.S. states have no statewide cap.
Payments & fees
Can my landlord change how I pay rent and then call it late?
Generally not out of the blue. Your lease usually sets how and where rent is paid.
My rent check got lost in the mail — what are my rights?
If you sent rent on time by the method your lease allows, you're generally in a reasonable position.
Can my landlord add a fee to pay rent — do I have to pay it?
It depends on your lease and state. Fees generally have to be authorized by your agreement and comply with state law, and a landlord usually can't force a brand-new mandatory fee mid-lease that you never agreed to.
More renter questions
Can I Withhold Rent Until My Landlord Makes Repairs?
This is one of the riskiest moves a tenant can make on their own.
What Happens If I Break My Lease Early?
Generally, you remain financially responsible for the lease unless a specific exception applies or your landlord agrees to end it early.
What Can I Do If My Corporate Landlord Is Ignoring Me?
You have the same tenant rights against a large property-management company or corporate landlord as you would against an individual owner — the size of the company doesn't reduce your protections, and it generally doesn't excuse them from repair, notice, or habitability obligations.
Is a Portal Fee to Pay Rent Legal?
It depends. A portal or “convenience” fee to pay rent online is often allowed.
Is My Landlord Retaliating Against Me After I Complained?
Possibly — in many states, it's illegal for a landlord to punish a tenant for a legally protected action, like requesting repairs, reporting a code violation, joining a tenant organization, or exercising a legal right.
What Can I Do If My Landlord Denied My Emotional Support Animal?
An emotional support animal generally isn't treated as a “pet” under federal fair housing law.
What questions does Renter Shield answer?
Every question below is a heading on a page of this site, linked straight to the answer. Questions that depend on your state live on the state pages, because the state is the answer.
Questions that depend on your state →
Repairs, heat and habitability
- Does my landlord have to fix a broken appliance?
- Does my landlord have to provide air conditioning?
- Is a sewage backup an emergency repair?
- Is mold in my apartment my landlord's responsibility?
- Is my landlord required to provide heat?
- Is my landlord responsible for no hot water?
- What should I do about a broken or unsafe appliance?
- What should I do about a sewage backup?
- What should I do about a water leak or flooding?
- What should I do about bed bugs in a rental?
- What should I do about lead paint in a rental?
- What should I do about mold in my apartment?
- What should I do about no air conditioning?
- What should I do about no heat in my apartment?
- What should I do about no hot water?
- What should I do about roaches and pests?
- What should I know about lead paint in a rental?
- Who is responsible for a water leak in a rental?
- Who is responsible for bed bugs in a rental?
- Who is responsible for roaches and pests in a rental?
Renters in specific situations
- Can I rent with a criminal record?
- What are the rules about renting with pets?
- What housing protections do military renters have?
- What housing rights do domestic-violence survivors have?
- What housing rights do immigrant renters have?
- What housing rights do renters with disabilities have?
- What housing rights do senior renters have?
- What should I do about housing after domestic violence?
- What should I do about renting as a senior?
- What should I do about renting as an immigrant?
- What should I do about renting my first apartment?
- What should I do about renting while in the military?
- What should I do about renting with a criminal record?
- What should I do about renting with a disability?
- What should I do about renting with pets?
- What should I know before renting my first apartment?
Applying, screening and denials
- Can I rent an apartment with bad credit?
- Can I rent with an eviction on my record?
- What are rental application fees for?
- What is an adverse action notice?
- What is the difference between a cosigner and a guarantor?
- What should I do about a cosigner or guarantor?
- What should I do about a denied rental application?
- What should I do about an adverse action notice?
- What should I do about rental application fees?
- What should I do about renting with an eviction on my record?
- What should I do about renting with bad credit?
- Why was my rental application denied?
Rental scams and fake listings
- How can I check whether a landlord is real?
- How can I tell if a rental listing is a scam?
- How do rental scams work on Craigslist and Marketplace?
- What are the warning signs of a rental scam?
- What happens after a fake-landlord scam?
- What should I do about a Craigslist or Marketplace rental scam?
- What should I do about a listing that might be a scam?
- What should I do about being scammed by a fake landlord?
- What should I do about paying rent by wire transfer or gift card?
- What should I do about rental scam red flags?
- What should I do about verifying a landlord is real?
- Why is paying rent by wire transfer or gift card risky?
Sublets, rooms, mobile homes and subsidised housing
- What are my rights when subletting?
- What rights do mobile home park tenants have?
- What rights do public and subsidized housing tenants have?
- What rights does a lodger renting a room have?
- What should I do about a short-term or Airbnb stay?
- What should I do about public or subsidized housing?
- What should I do about renting a room as a lodger?
- What should I do about renting in a mobile home park?
- What should I do about subletting?
- When does a short-term stay become a tenancy?
Rent, credit and small claims
- Does paying rent build credit?
- Should I sue my landlord in small claims court?
- What should I do about paying rent and credit?
- What should I do about suing a landlord in small claims court?
Letters and written requests
- How do I send a habitability complaint letter and keep proof?
- How do I send a landlord entry objection letter and keep proof?
- How do I send a lease termination letter and keep proof?
- How do I send a notice to vacate and keep proof?
- How do I send a rent increase response letter and keep proof?
- How do I send a rent receipt request and keep proof?
- How do I send a repair request letter and keep proof?
- How do I send a retaliation documentation letter and keep proof?
- How do I send a security deposit demand letter and keep proof?
- How do I send an emotional support animal accommodation request and keep proof?
- How do I use a roommate agreement and keep proof?
- When should I not send a habitability complaint letter?
- When should I not send a landlord entry objection letter?
- When should I not send a lease termination letter?
- When should I not send a notice to vacate?
- When should I not send a rent increase response letter?
- When should I not send a rent receipt request?
- When should I not send a repair request letter?
- When should I not send a retaliation documentation letter?
- When should I not send a security deposit demand letter?
- When should I not send an emotional support animal accommodation request?
- When should I not use a roommate agreement?
- When should I send a habitability complaint letter?
- When should I send a landlord entry objection letter?
- When should I send a lease termination letter?
- When should I send a notice to vacate?
- When should I send a rent increase response letter?
- When should I send a rent receipt request?
- When should I send a repair request letter?
- When should I send a retaliation documentation letter?
- When should I send a security deposit demand letter?
- When should I send an emotional support animal accommodation request?
- When should I use a roommate agreement?
Your rights, wherever you rent.
Renter Shield gives you state-specific rights and deadlines, a private evidence vault, and calm, professional letters — free to start.