Renter Shield is local-first. Your evidence, letters, notes, deadlines, and profile are stored on your device — not on our servers. We can't read your content. This is core to how the app is built.
What stays on your device
The sensitive parts of your tenancy never leave your phone in readable form:
Stays on your device
Your evidence and photos · letters and drafts · incident/communication notes · deadlines and cases · your address, landlord, and tenancy details.
What may leave (limited)
If you choose optional backup or share-links, only data we cannot decrypt leaves your device. App diagnostics, if any, are stripped of personal information before they're sent.
What we don't do
- We don't sell your personal information.
- We don't read your evidence, letters, or notes — they're stored locally.
- We don't require an account to start using core features.
- We don't use your private content to train models.
Personal-information protection
Before any non-encrypted data could ever leave your device, Renter Shield redacts personal details such as email addresses, phone numbers, and identifiers. The design goal is simple: the protective record of your tenancy belongs to you, and stays with you.
Emergency resources are always reachable
You never have to accept any terms or share any data to reach help. Crisis resources, legal-aid directories, and the 211 line are always available. Call 211, find free legal aid at lawhelp.org, or call 911 in an emergency.
This is a plain-language summary of how Renter Shield handles your data. Questions about your privacy? Reach us from the
contact section.
Your use of Renter Shield is also subject to our Terms of Service.