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Checklist

Communication Log Checklist

Why it matters

A consistent written record of every conversation with your landlord makes your account of events credible and easy to reference later.

Educational — information, not legal advice. Print or save it free.

  • Put every request or complaint in writing, even if you also speak in person or by phone.
  • Log the date, time, and method for every phone call or in-person conversation.
  • Summarize what was said and agreed to right after any verbal conversation.
  • Save every text message, email, and app message related to your tenancy.
  • Note the name or role of the person you spoke with, when available.
  • Follow up verbal conversations with a short written recap sent to your landlord.
  • Keep a simple running log with dates, so you don't have to reconstruct events from memory later.
  • Note any promises, deadlines, or commitments your landlord makes, and follow up if they're missed.
  • Take screenshots of messages in apps that don't keep message history for long.
  • Save proof of delivery for any letters or certified mail you send.
  • Store your entire communication log in your Renter Shield evidence vault, organized by date.
  • Use Renter Shield's letter generator to send important requests in writing, with an automatic record kept for you.

Keep your records in one place.

Renter Shield stores your photos, receipts, and messages in a private, time-stamped evidence vault — free to start.