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Decision guide

Decision guides

Page last updated: September 3, 2026 · How we source & update

What this shows

Five process maps for the situations renters most often face. Each one shows the stages in order, what each stage means, and what to do at that stage — and each one deliberately contains no deadlines or dollar figures, because those are set where you live.

First step, today: find yourself on the map below, then do the "what to do" line for that one stage. Do not skip ahead — each stage creates the record the next one needs.

Where this comes from: this is a process map, not a rule. It contains no deadlines and no dollar figures, because those are set by your state, city, lease and housing type — your state page carries the sourced rule with its citation and review status. This wording has not been attorney-reviewed.

Branches and exceptions this map does not decide for you

  • These are process maps, not legal rules. They tell you where you are and what the next decision is; they do not tell you what the law says where you live.

When this is urgent

If you have been locked out, had utilities cut, or are in danger, do not start with a map — call 211, 911 if you are unsafe, and find free legal aid at lawhelp.org.

Your state fills in the numbers

Every deadline, cap and remedy this map deliberately leaves blank is set where you live. The state page carries the rule we have sourced, its official citation, and whether it has been reviewed.

Find your state page Free legal help

Change log & methodology

September 3, 2026 — created (RS-WEB-AUTHORITY-ACTIVATION-006). Built as stages rather than advice: each node states where you are and what the next decision is, and stops short of choosing for you where the choice is legally consequential. No statutory number appears anywhere on this page by design. Corrections: tell us.