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ESA and service animals: housing rights

Short answer

Fair-housing law generally requires landlords to consider reasonable accommodations, including for assistance animals, even where pets are restricted. Make the request in writing and keep records.

Educational — information, not legal advice, and not attorney-reviewed. Rules depend on your state, city, and lease; the app shows the verified rule for where you live.

What this means

Federal fair-housing law generally requires housing providers to make reasonable accommodations for people with disabilities, which can include allowing an assistance animal even under a no-pets policy, and usually without a pet fee for that animal. Service animals and emotional-support animals are treated somewhat differently, and documentation rules vary.

A landlord can ask for certain limited verification in some cases and may deny a request only for specific, legitimate reasons. Because the details are technical, put your request in writing and keep everything.

What to do

  1. Make your accommodation request in writing.
  2. Keep supporting documentation organized and private.
  3. Save the landlord's response and any reasons given.
  4. If a reasonable request is denied, contact HUD or a fair-housing group.

Your rights vary by state

The specific deadlines and limits are set where you live. Start with your state:

Turn this into action.

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