Repair Documentation Checklist

Written and maintained by the Renter Shield editorial team · Last reviewed July 2026 · Legal information, not legal advice

Why it matters

Clear, dated records of a repair request and your landlord's response protect you if a habitability issue drags on or ends up in a dispute.

Educational — information, not legal advice. Print or save it free.

Photograph and video the problem clearly, including any visible cause.
Note the date you first noticed the issue.
Submit your repair request in writing, even if you also call or text.
Keep a copy of the written request and the date you sent it.
Describe the problem specifically: location, what's wrong, and any safety concern.
Note who you contacted, how, and when, for every follow-up.
Save any reply from your landlord or property manager, including texts and emails.
Photograph the issue again if it worsens or spreads over time.
Keep records of any related costs you incur, such as temporary lodging or damaged belongings.
Note in writing any missed or rescheduled repair appointments.
Photograph the completed repair once it's finished.
Check your state's rules on repair timelines and tenant remedies (the app shows them).
Store every photo, message, and note together in your Renter Shield evidence vault, organized by date.
Use Renter Shield's letter generator to send a clear, professional written follow-up if the repair is delayed.

Keep your records in one place.

Renter Shield stores your photos, receipts, and messages in a private, time-stamped evidence vault — free to start.